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FACT BRIEF

Has the Ballottrax system provided erroneous voter information during the 2022 general election in Nevada?

By Todd Butterworth
View this fact brief on The Nevada Independent
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YES

BallotTrax is a web-based tool that allows voters to check the status of their ballot. It is available to Nevada voters under a contract with the secretary of state’s office.

County election officials input the status of voters’ ballots to the BallotTrax system. BallotTrax makes this information available to voters on the web or through email, phone or text updates. The system sometimes has a one- to a two-day lag time before the state BallotTrax website is updated with county information.

Shortly after the 2022 general election in Washoe County, the BallotTrax system experienced problems providing accurate ballot information to voters. County election officials believed the issue was not the county’s fault, as the data uploaded was reported accurately.

In 2020, California began using the BallotTrax system and reported isolated problems, primarily because of human error in inputting data. 

This fact brief is responsive to conversations such as this one.
Sources
Reno Gazette Journal Election updates: Catherine Cortez Masto wins in Nevada; Senate remains with Dems
CalMatters Meant to clarify, BallotTrax confused some voters
BallotTrax Nevada
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The Nevada Independent
The Nevada Independent is a nonpartisan, nonprofit news and opinion website founded in 2017 by veteran political journalist and commentator Jon Ralston. The site and its supporting channels are focused on ethical, unbiased and transparent journalism. In general, we aim to gather and disseminate important public information and increase civic engagement. We are supported by corporate donations, memberships, event ticket sales and sponsorships and foundation grants. We disclose all our members and donors. Donors have no influence over our content, ever. The Nevada Independent is the dba for Nevada News Bureau, Inc., a 501(c)3 nonprofit founded in 2010 by Elizabeth Thompson, who now serves as one of The Nevada Independent's managing directors and its Editor.
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Fact briefs are short, credibly sourced summaries that offer “yes/no” answers in response to claims found online. They rely on publicly available, often primary source data and documents. Fact briefs are created by contributors to Gigafact —a nonprofit project looking to expand participation in fact-checking and protect the democratic process. See all fact briefs here.