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Is the Nevada Attorney General investigating Ticketmaster over the Taylor Swift concert ticket controversy?

By Esther Tsvayg
View this fact brief on The Nevada Independent
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YES

The Nevada Attorney General's Office is investigating Ticketmaster for “alleged deceptive or unfair trade practices” after fans who were given pre-sale codes and tried to secure tickets for Taylor Swift’s upcoming tour were met with delays and error messages that Ticketmaster attributed to bots and unprecedented demand.

When prompted by a question on the matter in a press briefing, White House Press Secretary Karine Jean-Pierre declined to comment on the potential investigation but stated that “lack of competition leads to higher prices and worse service” and that President Joe Biden’s Executive Order 14036, issued in 2021, “establishes a whole-of-government effort to promote competition in the American economy” by encouraging stronger enforcement of antitrust law.

This fact brief is responsive to conversations such as this one.
Sources
NV Attorney General ATTN: Our office has received consumer complaints regarding the recent issues with Ticketmaster | Nov. 18, 2022 Tweet
AP News Taylor Swift tickets breakdown probed by attorneys general
White House Press Briefing by Press Secretary Karine Jean-Pierre, November 18, 2022
White House FACT SHEET: Executive Order on Promoting Competition in the American Economy
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The Nevada Independent
The Nevada Independent is a nonpartisan, nonprofit news and opinion website founded in 2017 by veteran political journalist and commentator Jon Ralston. The site and its supporting channels are focused on ethical, unbiased and transparent journalism. In general, we aim to gather and disseminate important public information and increase civic engagement. We are supported by corporate donations, memberships, event ticket sales and sponsorships and foundation grants. We disclose all our members and donors. Donors have no influence over our content, ever. The Nevada Independent is the dba for Nevada News Bureau, Inc., a 501(c)3 nonprofit founded in 2010 by Elizabeth Thompson, who now serves as one of The Nevada Independent's managing directors and its Editor.
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Fact briefs are short, credibly sourced summaries that offer “yes/no” answers in response to claims found online. They rely on publicly available, often primary source data and documents. Fact briefs are created by contributors to Gigafact —a nonprofit project looking to expand participation in fact-checking and protect the democratic process. See all fact briefs here.